Frequently Asked Questions.
Reach out to us for more information on how we can help you.
Our clinicians work with individuals, couples, and families across all stages of life, from children and teenagers to adults and seniors. We have extensive experience helping clients navigate:
● Anxiety, Depression, and OCD
● Relationship and Family Dynamics
● Stress Management and Life Transitions
● Gender and Sexuality
● ADHD and Neurodiversity
● Grief and Chronic Illness
Before we meet, you’ll receive an invitation to our secure client portal to complete your intake paperwork. This allows your clinician to review your history and the reasons you’re seeking support in advance.
During your first session, we will focus on getting to know you, understanding your story, and discussing a roadmap for treatment. This is also an important opportunity for you to see if the clinician is the right fit for you—a strong, comfortable connection is the foundation of our work together.
The duration of therapy is unique to every individual. It depends on several factors, including the specific concerns you’re addressing, your personal goals, and how often we meet. We’ll discuss a timeline that feels right for your progress during our initial sessions.
Yes. While credentialing varies by clinician, various clinicians in our office accept Aetna, Blue Cross Blue Shield, Independence Administrators, Independence Blue Cross Personal Choice, Keystone Health Plan East, and Medicare. We recommend calling your provider in
advance to confirm your specific coverage.
● Private Pay & Sliding Scale: If you prefer not to use insurance for privacy or other reasons, we offer a private pay rate and are able to work on a sliding scale.
● Out-of-Network: If we aren't in-network with your plan, we can provide you with an invoice (superbill) for you to submit to your insurance for potential reimbursement.
You can reach out to us by phone or email. We personally answer all calls; if we happen to be in session, we will return your call as soon as possible, typically within 48 business hours.
● Payment: We accept cash, check, credit cards, and HSA/FSA cards.
● Cancellations: We require 24 hours’ notice for cancellations. To respect the time reserved for your care, appointments cancelled with less than 24 hours' notice will incur a late cancellation fee.
Let’s Take the Next Step Together
Connect with our team to learn more about services, availability, and what to expect.